Voice Notifications
Outbound IVR for high-volume notifications that do not need a live agent
Payment reminders, exam alerts, and service notices delivered with keypress confirmation.
Problem
Live agents should not read the same script 10,000 times
Notification calling is repetitive, expensive, and hard to staff at peak.
Solution
Scripted outbound IVR with confirmations
Lists are cleaned, messages played, and DTMF responses stored as structured outcomes.
Capabilities
01
Personalised prompts
Name, amount, or date variables.
02
DTMF capture
Confirm / reschedule / opt out.
03
Retry windows
Respect time-of-day rules.
04
CRM writeback
Outcomes land on the record.
How it works
- 1
Script legal review
Disclosures included.
- 2
List prep
DND and invalids filtered.
- 3
Pilot
Small cohort.
- 4
Scale
Throughput with monitoring.
Benefits
- Notification coverage at peak
- Structured yes/no responses
- Lower cost per notified customer
Use cases
Fee reminders
Education and housing.
Outage notices
Utility-style alerts.
Frequently asked questions
Ready to talk about calling, WhatsApp, or ads?
Share the channels, monthly volume, and whether traffic is promotional or transactional. Pricing is quoted — we do not publish a fake package grid.